Privacy Policy
Last updated: 8.2.26
At By SummerOlivia we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, stored, and protected when you visit our website, book treatments or training courses, or contact us.
By using our website or booking through Fresha, you agree to this Privacy Policy.
1. Who i am
Business Name: By SummerOlivia
Services: Lash treatments, brow treatments, and professional training courses
Email: summeroliviabeauty@icloud.com
Location: United Kingdom
For the purposes of UK GDPR, By SummerOlivia is the data controller.
2. What Personal Data We Collect
We may collect the following information:
• Full name
• Email address
• Phone number
• Appointment and course booking details
• Payment and billing information
• Consultation information, including relevant medical or allergy details
• Communication records
• Website usage data (IP address, browser type, pages visited)
3. How Your Data Is Collected
Your personal data may be collected when you:
• Make a booking via Fresha
• Enquire about treatments or training
• Purchase services or courses
• Complete consultation or consent forms
• Subscribe to marketing communications
• Use our website (cookies and analytics)
4. Fresha Bookings
We use Fresha as our online booking and client management system.
When you book an appointment or course through Fresha, your personal data is processed by Fresha in accordance with their Privacy Policy. Fresha acts as a data processor, and By SummerOlivia remains the data controller for your information.
Fresha securely handles:
• Appointment scheduling
• Client contact details
• Payment processing
• Booking confirmations and reminders
You can view Fresha’s Privacy Policy directly via their website.
5. How We Use Your Information
We use your data to:
• Manage bookings and training courses
• Deliver lash, brow, and training services
• Communicate with you about appointments or courses
• Process payments securely
• Meet legal, insurance, and health & safety obligations
• Send marketing communications (only where consent is given)
• Improve our services and customer experience
6. Legal Basis for Processing
We process your personal data under UK GDPR based on:
• Consent – for marketing and consultation forms
• Contract – to provide booked services or courses
• Legal obligation – tax, insurance, and regulatory compliance
• Legitimate interests – business improvement and customer communication
7. Data Storage & Security
• Personal data is stored securely within Fresha and our internal systems
• Payment data is processed via secure third-party providers
• Access is restricted to authorised personnel only
• Data is retained only as long as necessary or legally required
8. Sharing Your Data
We do not sell your data.
Your data may be shared with:
• Fresha (booking and client management)
• Secure payment providers
• Accountants, insurers, or legal authorities where required
All third parties are GDPR compliant.
9. Cookies & Website Analytics
Our website uses cookies to:
• Improve website performance
• Analyse visitor behaviour
• Remember user preferences
You can control or disable cookies through your browser settings.
10. Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, contact me.
11. Marketing
You will only receive marketing communications if you have opted in.
You can unsubscribe at any time by contacting me directly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on my website.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: summeroliviabeauty@icloud.com
Business Name: Bysummerolivia